Our Customer Support team helps you before, during, and after your project. Our team is made up of dedicated problem solvers with years of experience helping architects and designers.
Their mission is to put you first and help you get your specifications, drawings, and estimates done. When you call our main service number your call is answered by a real person right away – with no labyrinth of phone menus to navigate.
Hours: Monday to Friday, 8 AM – 5 PM (Eastern Time Zone)
You can call us at 1-800-663-4599 or contact us online.
Our customer support team typically helps with tasks like:
- Guiding you to the right types of doors for your needs.
- Directing you to tools that can help you get specs and diagrams done faster.
- Catching Div 08 specs issues before they create a problem for your project.
- Creating custom CAD files as needed.
- Working with our R&D engineers when custom requirements need to be met.
- Providing information on our warranty.
- Preparing estimates and final quotes.
There is no fee for this exceptional level service. We’re here to help make your project a success, and help you get it done as efficiently as possible.
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